Saturday, March 31, 2012

Comcast xfinity TV finally arrives for xbox live

After a long wait and disappearing from the "Coming Soon" section of the Xbox live app market xfinity finally arrives along with HBOgo. It seems if you have Comcast xfinity you cannot log onto the HBOgo app separately as there isn't a Comcast carrier option, this isn't a huge problem since the xfinity app has SOME of HBO's content included, even so many shows are missing entirely, while others are missing entire seasons, the xfinity app makes a poor replacement for the HBOgo app. While on PC Comcast subscribers can log into the HBOgo website Xbox live users cannot. It's doubtful that this will change unless Comcast customers complain en masse. UPDATE!: Comcast has announced HBOgo is coming for Xbox 360 for xfinity customers!

Not all shows are available in HD quality and even those that are in HD don't have the entire season in HD.

The first day was pretty rocky, it seems the swarm of users downloading and activating their xfinity apps was a major strain on the servers and there were many errors telling users to try again in a few minutes. The first day the app was unavailable for a solid 5 hours. Most of the activation and connection issues seem to have smoothed over since.

There are a few bugs remaining however. The volume on more than a few shows and movies is too low and you will find yourself cranking up your sound system just to hear them, this can cause a start when a system sound plays or you switch to another app or game and panic to lower your volume. This issue has also been present on the xfinity website since it's inception.

Another issue is if you click the info button on the media player controls it will show you the timeline as expected, but if you exit out a transparent grey line will remain across the top of the screen for the remaining duration of the show. The only way to remove it is to exit the show and return to it.

There are a few things missing, for example shows. Some shows that are available on the xfinity website are not present on the xfinity app. Also there is no queue or playlist features.

The streaming quality can start off pretty rocky, but clears up quickly in most cases. Although it will never get as sharp as HBOgo's HD website offerings or Netflix HD streaming.

Another goof is the implementation of subtitles. While subtitles are available they are displayed in a large black box that obstructs about a quarter of the screen near the middle rendering them nearly useless. This kind of an issue isn't present anywhere else in the modern world and is simply baffling.

All this aside it's nice to have the app live, it's a great addition for xfinity customers. Hopefully it will be refined, tuned and feature rich in the near future.



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